What do I get in my monthly shipment?
Each month, you'll get a brand new selection of beads for the Club or Clubs that you have joined. In your first shipment, you'll also get a FREE plastic storage box, to start your bead organization system. Every time you fill up the box, we'll send you another FREE storage box to keep you organized. Plus, we often send you information on the latest releases from the Miyuki factory. These new beads are usually offered at a one-time special discount to club members only.

How many shipments do I have to buy?
Not even one! You can cancel your membership at any time. If for any reason you do not wish to keep a shipment, even the first one, simply return the entire shipment for full credit of the Club price(if you received a FREE plastic box with the order, the box must also be returned for full credit).
Please be sure to include a copy of the invoice so that we may properly credit your account.

How do I pay for my shipments?
Our automated shipment software requires payment by credit card(we accept Mastercard , Visa and Discover). By joining a club, you are authorizing us to charge each shipment, plus shipping and handling, to your credit card each month, just before your Club shipment goes out.

Can I really get FREE Swarovski crystals?
Yes, but you have to earn them. You'll get 25 FREE Swarovski crystals EACH TIME you do any one of the following:
1) Get a friend to sign up for Beads of the Month™ (make sure they tell us that you referred them to us!)
2) Add another Club to your own shipments
3) Upgrade your Club from a regular shipment to our 'Double' package.

What are the shipping charges?
We ship actual rates for USPS Priority Mail plus a $1handling fee. That means you'll usually pay $4.85 shipping for one or two Clubs shipped to the same address, as they will normally weigh less than one pound. Three or four Clubs in one shipment usually weigh less than 2 pounds and shipping will vary depending on the zone. Your charges will range from $5.05 to $7.05 for three to four Clubs. We will add $.50 for Delivery confirmation to any order $50 or more. We will also add insurance for any order $100 or more. These rates are for US domestic shipments.

What about International shipping?
Due to recent rate increases for Global Priority Mail we no longer ship outside the United States.

When can I expect to receive my shipments?
In most cases, we ship your first shipment Priority Mail within 2-3 business days after you place your order. Priority mail packages usually arrive within 3-5 business days after shipping. For subsequent shipments, we begin sending out Club packages around the 10th of each month. It usually takes several days for all the Clubs to go out. In general, you can expect the charge to appear on your credit card between the 10th and 15th of each month, and you can expect to receive your package by the 20th. If you have not received your shipment by the end of the month, please call our toll free number 1-866-286-2686 and we will be happy to research the problem.

What if I decide to cancel, upgrade, change or downgrade my membership?
Contact us by the first of the month via phone, fax, email or snail mail and we'll be sure to catch your next shipment before it goes out the door. If we don’t, and you receive a shipment after cancellation, DO NOT OPEN THE PACKAGE! Simply write 'REFUSED' across the front and pop it back into your mailbox. We'll credit your account as soon as the package is returned.

I can't wait to get my first shipment of beads! How do I sign up?
Simply click on either the Miyuki Club title or Swarovski Club title at the top of the page. You'll be taken to a page that describes all the Clubs for those types of beads. You can then sign up for the Club/s of your choice by calling our toll free number, send a fax with complete shipping and credit card information or mail your request. ( a printer friendly form for faxing or mailing can be found here.) If you like you can email us with all the information except for your credit card. Provide us with your phone number and a convienet time to call (provide your time zone) and we will call you for that information.

What if I have a question that you didn't answer here?
Send us an email at botm@beadsofthemonth.com and one of our professional question answerers will get back to you shortly. We might even add your question to this Q & A list!
(WOW! You could be famous!)